FAQ / Help

Frequently Asked Questions

Here we have summarized all the important questions and answers at a glance for you.
Registration / Login

How do I sign up?

Please use the button "Register now for free and anonymously" on the homepage of the homepage. Simply select the information that suits you by clicking on. Registration at Sugarbabe Deluxe is free.

How do I log in?

Once you have registered with Sugarbabe Deluxe.at, you will receive an activation email with a link. Please click on this link to complete your registration. Now you can log in at any time using your e-mail address or your pseudonym and password. Just use the "Member Login" button on the homepage of the homepage to log in.

I get the message "invalid email / password" when logging in

Please make sure that you have entered your email address as well as your password correctly. If you want to log in for the first time, it may be that you have not activated your profile yet. We have sent you an activation email with a link to your email address. Please click on this link to activate your profile. If you have forgotten your password, you can restore it by clicking on "Forgotten password". Please also check your spam folder. If you still can not log in, please write an email to support@sugarbabe-deluxe.eu.

Profile / Pictures

How do I set photos?

You can set photos via the menu item "My profile".

To get to your profile, click on your round profile picture on the left side or via the menu. There you have the possibility to upload your profile pictures, VIP picture gallery album pictures and private picture gallery album pictures. Please click on "Select" in the corresponding album. The pictures of your VIP picture gallery album are only visible to VIP members.

In your private image gallery album you can choose and manage who sees your picture and who does not.

You can move pictures from your profile picture album and your VIP picture gallery album by clicking into another album.

How many photos can I post?

Each user can create pictures in his personal profile directly after the registration. All members can upload up to 20 pictures - 1 profile picture, 4 album pictures, 8 VIP pictures and 8 pictures for your private picture gallery. The VIP pictures are only visible to VIP members. In your private picture gallery you can select and manage who sees your picture and who does not.

Your images should not exceed a file size of 1 MB.

Which photos are not allowed?

Any photos, of whatever nature, that violate applicable law, infringe rights of third parties or violate the principles of youth protection are not allowed. Photos which can be found via Google search on the Internet as well as photos containing contact data are not allowed.

How can I unlock / block pictures of me?

You can manage photos from your private picture gallery via the menu item "Unlocks". Under this menu item you will receive requests for unlocking your pictures. You can either unlock it, reject it or maybe answer later.

How can I become a VIP member?

Please select "VIP" in the menu selection or click on the button on the top right on the "VIP". There you can see all advantages and can choose the VIP membership with your desired duration.

How much does a VIP membership cost?

The following prices apply to the use of VIP membership:

  • 1 month = 49.99
  • 3 months = 39.99 per month / total 119.97
  • 6 months = 29.99 per month / total 179.94
  • 12 months = 24.99 per month / total 299.88
  • 1 month = 27.99
  • 3 months = 22.99 per month / total 68.97
  • 6 months = 17.99 per month / total 107.94
  • 12 months = 12.99 per month / total 155.88
What are credits? How many credits do I need for unlocks?
  • In order to get in contact with a member, you need so-called credits. You can see the prices for this under the menu item "Credits".
  • VIP members can contact other VIP members for free.
  • As a VIP member, you will receive credits per month for your membership, which will allow you to unlock

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    NAN base members.
  • As a basic member, you have to pay credits for unlocking a VIP member and for unlocking another basic member.
  • An activation is always valid for one month.
  • If you do not want to pay yourself for contacting us, you have the option of sending an activation request to another member. In this case, the other member will pay for the costs.
How much are credits?

You can choose from the following packages:

50 Credits 13.99
150 Credits 32.99
500 Credits 79.99
1100 Credits 139.99
How can I pay?

If you are interested in a VIP membership or credits, then you have different payment options. You can pay by credit card (Mastercard, Visa, AMEX), by online Sofortüberweisung or by direct debit (SEPA). For direct debit, the statement "..............." appears on the billing statement "................". In exceptional cases, you can also pay by bank transfer. Just write us an email (support@Sugarbabe-deluxe.eu) and we will tell you the necessary payment information. After receipt of payment, we will activate your profile directly for the desired membership.

How can I perform a Reality Check or Property Check?

Under the menu item "my profile" is the question "Are you real?". Select the appropriate item and follow the instructions.

What are the advantages of a VIP membership?
  • VIP members receive credits per month for free
  • VIP members can see all VIP pictures
  • VIP members can contact all other VIP members directly
  • VIP members can see the list of sent kisses
  • VIP members can see the users who favor their own profile
  • VIP members can see which profiles they have already visited themselves
What happens when my VIP membership ends?

Your profile will remain visible to others after the end of your VIP membership and will be upgraded to basic membership if you sign up for VIP membership at least one day before your 1 month VIP membership expires or one week before 3, 6, 12 -monthly VIP memberships have terminated.

How can I cancel?

The easiest way to terminate your VIP membership is to click on the Cancel Membership button in your profile under the menu item "Manage Profile". Alternatively, you can also cancel by sending us your cancellation by email to support@sugarbabe-deluxe.eu.

How can I change my email address?

You can change your email address under the menu item "Manage profile".

How can I change my Username?

Send us an email with your wish username. If the desired username is not yet assigned, your profile will be changed to the chosen username.

what do I do when I forgot my password?

If you have forgotten your password, then click on the link "forgot password?" On the homepage and then enter your email address. Your password will then be sent to the email address you entered. Please also check your spam folder.

The following things can only be changed by Sugarbabe Deluxe:
  • Username
  • Activation of the profile after deactivation
  • Date of Birth

If you dont find your answer, feel free to ask Us:

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